FAQ

Are the digital cards on NewVerse secure to use for online shopping?

Yes, our digital cards are safe and secure for online transactions. We work with trusted partners to ensure the security of your payments and personal information.
Are there any additional fees when purchasing digital cards from NewVerse?

There are no hidden fees when purchasing digital cards from us. The price you see at checkout is the final price you'll pay.
Can I customize the digital cards for special occasions or corporate gifting?

Currently, we offer standard digital cards. However, if you have specific customization requests for large quantities, please contact our wholesale team, and we will explore customized solutions for your needs.
Is my personal information safe with NewVerse?

Yes, your privacy and security are paramount to us. We employ industry-standard security measures to protect your data, and we do not share your personal information with third parties.
How do I purchase digital prepaid cards and gift cards from NewVerse?

Purchasing digital cards from NewVerse is easy! Simply browse our selection, select the cards you want, add them to your cart, and proceed to checkout. You will receive your digital cards via email immediately after a successful purchase.
What payment methods are accepted on NewVerse for purchasing digital cards?

There are different payment methods. For online shopping, currently through PayPal, and soon more methods will be added, including major credit cards. And we accept bank transfers for bulk purchases. You can choose the payment option that is most convenient for you during the checkout process.
Can I return or exchange a digital card if I change my mind?

Unfortunately, due to the digital nature of our cards and the immediate delivery via email, we do not offer returns or exchanges. Please ensure your selection is accurate before making a purchase.
How do I redeem the digital cards I've purchased from NewVerse?

Each digital card you purchase will come with redemption instructions. Typically, you can redeem them on the respective company's website or platform. If you encounter any issues, please contact us for assistance.