Store Policy

Customer Care:

At NewVerse, our commitment to providing exceptional service extends beyond the quality of our products. We value each and every customer, and your satisfaction is our utmost priority.

About Us:

NewVerse is more than just a digital card retailer; we're a platform dedicated to enhancing your shopping experience. Our extensive selection of digital prepaid cards and gift cards from reputable companies ensures that you have access to a wide range of products that can positively impact your daily life. Our goal is to make your online shopping experience convenient, secure, and enjoyable.

Contacting Us:

We understand that questions, concerns, and inquiries may arise during your shopping journey. Rest assured, our dedicated customer support team is here to assist you. We encourage you to reach out to us with any questions or feedback you may have. You can contact us through the following channels:

Email: Drop us an email at [support@newverse.shop] and our team will respond promptly to address your needs.

Live Chat: Visit our website and utilize our live chat feature for real-time assistance from our knowledgeable representatives.

Phone: For direct assistance, you can reach our customer care hotline at [+971-55-709-0000] during our business hours.

Our Customer Care Policy: Our customer care philosophy is rooted in providing efficient, effective, and friendly service. We strive to address your inquiries promptly and resolve any issues to your satisfaction. Whether you have questions about our products, need assistance with a purchase, or want to provide feedback, we are here to listen and assist.

Your feedback matters to us, as it helps us continuously improve our services and offerings. We are committed to creating a positive shopping experience for you, and we look forward to serving you better with each interaction.

Thank you for choosing NewVerse. Your trust in us is greatly appreciated, and we are dedicated to delivering the support and care you deserve throughout your shopping journey.

Privacy & Safety

At NewVerse, we take your privacy and data security seriously. This policy outlines how we collect, use, and protect your personal information to ensure your peace of mind when interacting with our platform.

1. Information Collection: We may collect personal information, such as your name, email address, and payment details, when you make a purchase on our website. We may also collect non-personal information, such as your browsing history and preferences, to enhance your shopping experience.

2. Use of Third-Party Banking Services: To ensure the security of your payments, we utilize trusted third-party banking services to verify and process transactions. Rest assured that your financial information is handled with the utmost care and in compliance with industry standards.

3. Data Usage: We use your personal information to process orders, provide customer support, and improve our services. We may also use your data to personalize your experience and provide you with relevant offers and updates.

4. Data Protection: We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our team continuously monitors and updates our security protocols to safeguard your information.

5. Communication After Successful Transactions: After a successful purchase, we may contact you via email to confirm your order, provide order updates, or deliver important information related to your transaction. We respect your communication preferences and will only send essential notifications.

6. Cookies and Analytics: We use cookies and similar technologies to enhance your browsing experience and gather information about how you interact with our website. This data helps us improve our site's functionality and content.

7. Sharing Your Information: We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in delivering our services, but they are bound by strict confidentiality agreements.

8. Your Choices: You have the option to review, update, or delete your personal information in your account settings. You can also opt-out of marketing communications at any time.

9. Changes to Policy: We may update this policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

By using our services, you consent to the practices outlined in this Privacy and Security Policy. If you have any questions or concerns regarding your privacy or data security, please don't hesitate to contact our customer support team at [support@newversece.shop]

Your trust is of utmost importance to us, and we are committed to ensuring the protection and responsible handling of your personal information throughout your journey with NewVerse.

Wholesale Inquiries

Thank you for your interest in NewVerse products for wholesale! We welcome inquiries from retailers and businesses looking to offer our products to their customers. Below, you will find information on how to become a wholesale partner with us:

1. Product Information: NewVerse offers a wide range of digital prepaid cards and gift cards from reputable companies. Our products are designed to enhance your customers' shopping experience and provide value.

2. How to Inquire: To inquire about wholesale opportunities, please reach out to us through the following methods:
Email: Send us an email at [wholesale@newversece.shop] with your contact information and a brief description of your business. Our dedicated wholesale team will respond promptly.
Contact Form: Visit our website and fill out the Wholesale Inquiry form. Provide us with your details, and we will get in touch with you to discuss potential collaboration.

3. Payment Options: We offer flexible payment options for wholesale orders. You can choose to make payments directly through our secure online portal or via bank transfer.

4. Pricing and Volume Discounts: Our wholesale pricing and volume discounts make it easy for retailers to stock our products. We offer competitive rates to help you maximize your profitability.

5. Product Delivery: Once your order is confirmed and payment is received, we will promptly deliver your digital products via email. This streamlined process ensures quick access to the cards.

6. Customer Support: Our dedicated customer support team is available to assist with any questions or concerns you may have during the wholesale process. We are committed to providing a seamless experience for our wholesale partners.

7. Customized Solutions: We are open to discussing customized solutions to meet your specific needs. If you have unique requirements or requests, please let us know, and we will work together to find the best solution.

At NewVerse, we value our wholesale partners and strive to establish mutually beneficial relationships. We look forward to the opportunity to work with you and provide your customers with our high-quality digital cards. For any further inquiries or to initiate the wholesale process, please contact us today.

We appreciate your interest in NewVerse products and the potential to collaborate with you.

Payment Methods

- PAYPAL

- Offline Payments

- Credit / Debit Cards: Soon in the future